Hernández
About me
I have worked as a Product designer for more than ten years in the technological field, my mean experience is in multiple industries such as Banking & financial services, eCommerce, logistics & supply chain, entertainment, and government..
I have the opportunity to lead and define the Visual Design approach and create interactive experiences for apps, software, and interfaces, mobile platform development (App), web design (Front Office), and administrators (Back office). Results-oriented management and leadership, teamwork, analytical, and strategic business vision. Ease of learning, decisive, loyal, with good communication skills. I am understanding the client’s needs and business goals and translate them into unique solutions.
Work Experience
2024 - 2025
Intercam Banco
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Managed user-centered product roadmaps for digital banking products, aligning priorities and timelines with business objectives.
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Designed and delivered financial digital products by applying Service Design and Design Thinking, improving accessibility and client satisfaction.
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Collaborated with cross-functional teams (Product, Engineering, Data Science, Legal, Commercial) to transform concepts into scalable solutions.
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Defined and monitored KPIs through usability and functional testing (30+ sessions)
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Improved critical flows such as account opening and login, reducing friction and increasing adoption.
2020 - 2024
Globant
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Developed new functionalities for the “LaLiga Tech” OTT platform, enhancing user experience and reducing average content scheduling time by 45% for the control team.
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Led the rebranding strategy for “LaLiga” across four major platforms (iOS, Android, Web, and Smart TV), ensuring cross-functional collaboration between design and technology teams and achieving full migration within one month.
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Coordinated the creation of strategic dashboards with analysts and developers, leveraging analytical skills to optimize content scheduling and improve playback time by 7.5 minutes.
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Designed user-centric flows and screens aligned with business goals, defining improvement hypotheses that resulted in 10,000 downloads within the first three months.
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Supported the product team throughout the entire development cycle, conducting over 50 functional and usability tests, achieving 82% stability in the initial release.
2018 - 2020
Almacenes Garcia (Cuidado con el Perro)
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Designed the first “Cuidado con el Perro” mobile app, applying inclusive design principles and native Android/iOS guidelines; reached 15,000 downloads in 6 months with a 4.8/5 rating.
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Coordinated design and development teams during implementation, promoting collaboration and strong communication through functional and usability testing in each release.
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Defined third-party integration patterns, ensuring data coherence through cross-functional teamwork, reducing operational incidents by 25%.
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Streamlined operational processes by removing 32 redundant steps and simplifying workflows.
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Designed the information integration strategy for a distribution sorter at the main distribution center (CEDIS), applying analytical skills to automate order classification and reduce store fulfillment times.
2017 - 2018
Roi Up Group
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Managed strategic clients, leading digital transformation initiatives for Kaspersky and Más Visión, delivering proposals aligned with business goals and design principles.
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Provided consulting and guidance to key stakeholders, defined technology adoption strategies, and supported the implementation of digital solutions.
2014 - 2017
Ironbit - Digital Experiences
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Led high-impact design projects in the tourism and telecommunications sectors.
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Directed the redesign and launch of Intertours (Interjet) airline portal, significantly increasing online bookings and improving customer purchase satisfaction.
2013 - 2014
QSAR Analytics
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Directed the redesign of Intertours (Interjet) portal, achieving a significant increase in online reservations and improved purchasing experience.
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Coordinated six simultaneous projects, implementing Design Thinking and UX methodologies to enhance operational efficiency.
2010 - 2013
UNAM FES Cuatitlán
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Developed multimedia designs and visual materials for educational and analytical projects.